Collecting Personal Information
Category of Personal Information and Specific Pieces Collected
Personal information that includes real name, alias, postal address, phone number, age, unique personal identifier, personal health information, online identifier, IP address, cookies that identify, email address, account name, search terms, what kinds of products you view, type of browser, time zone, or other similar identifiers
Categories of Sources from which Personal Information Collected
- Directly from you when you create an account, when you communicate with us, and other activities where you submit Personal Information to us
- Cookies we collect from you through browsing the Website
Purposes for Collection/Use
- To register or maintain an account or subscribing to marketing emails from us
- To provide customer support
- To contact you regarding administrative notices and communications related to your use
- To improve our Website in order to better serve you
- To allow us to better service you in responding to your customer service requests
- To ask for ratings, surveys, and reviews of services
- To follow up with you after correspondence (live chat, email, or phone inquiries)
- For marketing purposes to personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services
Categories of Third Parties to Which Disclosed
- Service Providers who provide website hosting services for our website
- Service providers who provide marketing services to us
Internet or other electronic network activity information
This includes browsing history, search history, and information regarding a consumer’s interaction with an internet website, web beacons, pixel tags, application or advertisement
- Directly from you
- Cookies we collect from you through browsing the Website
- To provide you with appropriate products, recommendations, and updates
- To show you relevant ads while you are browsing the internet
- To improve the Website, set default options, and provide you with a better shopping experience
- Service providers who provide marketing services to us
- Directly from you with your consent
- To display custom content to you based on your location
- Service providers who facilitate website hosting services
Health Insurance Portability And Accountability Act of 1996 (HIPAA) and State Law
Please note any Protected Health Information collected on the Website will be used and disclosed only in accordance with ADH’s Notice of Privacy Practices which is incorporated by reference herein and may be found [*here(hyperlink)*].
ADH’s use and disclosure of certain of your information may be subject to the requirements of the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations (“HIPAA”) and applicable state law. Any information that you submit to us that constitutes “Protected Health Information,” as defined by HIPAA, is subject to HIPAA and applicable state law. The term “Protected Health Information” or “PHI” refers to individually identifiable health information about your past, present or future physical or mental health or condition, the provision of health care to you or the past, present or future payment for such care. If any information collected on this Website constitutes PHI, then our Notice of Privacy Practices will apply.
The CAN-SPAM Act gives recipients of commercial email the right to have emails stopped from being sent to them. You may unsubscribe from our marketing communications by clicking the “unsubscribe” link found in every commercial email we send, or (if you have an account with us) by sending us a request to unsubscribe at the following email address email@example.com. If you opt-out of receiving our marketing email communications, we may still send you email messages related to your account or specific transactions with us. Unsubscribing yourself from our marketing emails will not affect our service to you.
We may also ask that you participate in anonymous surveys, which allow us to collect additional data to help us improve our Website. Participation in such surveys is voluntary and is not connected to any of your Personal Information.
Sharing Your Personal Information
Like many websites, we also use analytics software to collect information about your use of our Website. We collect analytics internally from our Website content management system to track your IP address and the various pages of our Website that you visit and the information about your visit.
This software sets cookies and may also read preexisting cookies to collect data from your web browser, such as the domain from which you access the Internet, the web address of the website from which you linked to our Website, the time and date of your visit the web pages that you view and click through and your IP address. This information is stored on servers and uses this information to provide ADH with reports about traffic to our Website and your visit to our Website. You may find additional information by visiting the analytic software legal notices and privacy pages.
We will use this analytics data to improve our Website structure and content, and provide you with personalized content to improve your experience.
We have also enabled additional Google Analytics Advertising Features: Google Display Network Impression Reporting and Remarketing with Google Analytics. The Google Display Network Impression Reporting uses the Google Analytics cookie to track our ad impressions and your interactions with those impressions, including the effectiveness of those ads, which generates reports for us to help us analyze our advertisements. Remarketing with Google Analytics uses the Google Analytics and/or a third party cookie to serve advertisements to you across the Internet based on your visit to our Website.
If you do not want Google to collect and use this information you may visit the Google Ad Settings page or you can also visit the website http://www.networkadvertising.org/choices to change your consumer preferences with respect to certain online ads and to obtain further information about third party ad networks and online behavioral advertising. You may also opt-out of our use of Google Analytics as described above. Please remember that changing your settings with certain browsers and ad networks will not carry your privacy choices across browsers and other ad networks.
You can also visit the website http://www.aboutads.info to change your consumer preferences with respect to certain online ads and to obtain further information about third party ad networks and online behavioral advertising.
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Website. We use a number of different cookies, including functional, performance, advertising, and or content cookies. Cookies improve your browsing experience by allowing the Website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the Website or browse from one page to another. Cookies also provide information on how people use the Website, for instance, whether it’s their first time visiting or if they are a frequent visitor. Some cookies also personally identify the user, providing Personal Information such as an IP address, whereas other cookies are necessary for our Website to function properly. We use both of these types of cookies to optimize your experience on our Website and to provide our services.
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our Website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.
Access to Your Personal Information
Upon request and verification of your identity, we will provide you with your Personal Information in our possession as well as the Personal Information, if any, that we have disclosed to third parties. Requests for such information should be sent [*here (hyperlink or email)*]. To help protect your privacy and maintain security, we will take steps to verify your identity before granting you access to your Personal Information or complying with any of the requests described below. To verify your identity, we may require you to provide certain information we are likely to already have on-file about you based on the type of relationship you have with us. If you already have an account, we may require you to use that account as part of the verification process.
Right to Opt Out, Update, Correct, and Delete
We will honor your request to opt out of the collection of Personal Information. You may also update, correct, or delete your Personal Information in our possession by contacting us using the contact information below. However, we may not be able to honor these rights if your Personal Information is necessary to complete the service or facilitate a transaction you requested. Furthermore, we may be required by statute, law enforcement, or other legal authority to retain your data, and therefore, in some circumstances, we will be unable to comply with a request to opt out or delete your Personal Information.
Updating Your Personal Information
You may update your Personal Information by contacting us at firstname.lastname@example.org or by using the contact information below.
In general, we will retain all information collected through the Website for, at a minimum, the length of time permitted by law. However, we will delete any personally identifiable information in our database upon your request or as otherwise required by law.
We maintain backup files as a protection against natural disasters, equipment failures, or other disruptions. Backup files protect you and us because they lower the risk of losing valuable data. Backup files may contain records with your Personal Information. Removing a record from our active files and databases does not remove that record from any backup systems. Such backup data will eventually be passively deleted as backup records are erased through the normal recycling of backup files. In the meantime, as long as backup records exist, they receive the same security protections as our other records.
Communications between your browser and portions of the Website containing personally identifiable information are protected with Secure Socket Layer (SSL) encryption. This encryption is to help protect your information while it is being transmitted. Once we receive your information, we strive to maintain the physical and electronic security of your Personal Information using commercially reasonable efforts.
NO DATA TRANSMISSION OVER THE INTERNET OR ANY WIRELESS NETWORK CAN BE GUARANTEED TO BE PERFECTLY SECURED. AS A RESULT, WHILE WE STRIVE TO PROTECT YOUR PERSONAL INFORMATION USING COMMERCIALLY AVAILABLE AND INDUSTRY STANDARD ENCRYPTION TECHNOLOGY, WE CANNOT ENSURE OR GUARANTEE THE SECURITY OF ANY INFORMATION YOU TRANSMIT TO US, AND YOU DO SO AT YOUR OWN RISK.
- In the Event of a Security Breach of Your Personal Information
If we determine that your Personal Information has or may reasonably have been disclosed due to a security breach of our systems, we will notify you in accordance with and to the extent required by applicable state and federal law using the information that we have on file.
- Third Party Privacy
- Children Under the Age of 13
No part of the Website, or any services made available through the Website, are designed or intended to attract children under the age of 13. No Personal Information is knowingly collected from any person under the age of 13.
Changes to Our Policy
Monmouth Corporate Park 1
187 Highway 36, Suite 230
West Long Branch, New Jersey 07764
Attn: Privacy Officer